Privacy policy

TicoRemates operates ticoremates.com and is the controller of the personal data described in this policy.

For anything concerning your data, write to soporte@ticoremates.com.

The data is grouped by where it comes from, because that determines what you can ask us about each kind.

2.1 What you give us

• Email address and password, when you create an account. The password itself is never stored: what is kept is a cryptographic derivation of it, and nobody at TicoRemates can read it.
• The properties you mark as favourites.
• The searches you save, and whether you asked for alerts on them.
• The content of any email you send us.

2.2 What using the site generates

• Server logs: IP address, browser type, the path requested and when. The hosting produces these automatically; they are used to run the service and to detect abuse.
• The date each alert was sent to you, so the same property is not sent twice.

2.3 Billing data, only if you take a paid plan

• Your name, email, country and card details are received and processed by Paddle, not by TicoRemates. Your card details never pass through our servers and are never stored on them.
• From the subscription we keep only the identifier Paddle returns, the plan, its status, and the start and renewal dates.

2.4 What we never ask for

• We do not ask for your full name, national ID, phone number, postal address, income or identity documents.
• We use no third-party analytics, no tracking pixels, no advertising and no profiling. The site loads no tracking script of any kind.

• Creating your account, keeping your session open, and getting you back in if you forget your password.
• Storing your favourites and your searches, which is the whole reason the account exists.
• Sending you, if you asked for it, a single daily email covering everything new across all your saved searches.
• Charging and renewing your plan, when you have one.
• Running the service, fixing faults and preventing automated abuse.
• Replying when you write to us.

We do not use your data for advertising, we do not sell it, and we do not hand it to third parties for commercial purposes.

• Your informed consent, given when you create an account and when you switch on an alert, and withdrawable at any time by deleting the alert or the account.
• Performance of the contract, to provide and charge for the plan you took.
• Legal obligations, in tax and accounting matters regarding payment records.
• Our legitimate interest in keeping the service running and protecting it from abuse, limited to the technical logs.

Four providers, each with one specific job and none of them permitted to use your data for their own purposes. We name them because a generic list of “service providers” tells nobody where their data actually is.

• Supabase — database and authentication. Holds your email, your derived password, your favourites and your searches.
• Vercel — hosting. Serves the requests and produces the technical logs.
• Resend — email delivery. Receives your address and the contents of an alert or password-reset email.
• Paddle — payments. Receives your billing and card data, as set out in the next section.

Beyond those, we may hand data to a Costa Rican judicial or administrative authority where an order compels us to.

Paid plans are charged through Paddle, acting as merchant of record. That means the sale is made by Paddle, not by TicoRemates: Paddle issues the invoice, Paddle calculates and remits the tax, and the charge appears on your statement under Paddle's name.

The part that matters for your privacy is this: your card number, expiry date and security code are entered into a form served by Paddle and travel straight to Paddle. TicoRemates does not receive them, does not see them and never stores them.

In return, Paddle tells us who paid for which plan and whether the subscription is still active. That is what unlocks the plan's features on your account.

Paddle's handling of your data is governed by Paddle's own privacy policy, which is worth reading before you subscribe.

There is no cookie banner on this site because there are no cookies to consent to: we set no analytics, advertising or third-party cookies.

• Session cookie: when you sign in, Supabase leaves a cookie holding your authentication token. It is the only thing keeping you signed in, and it goes when you sign out.
• Browser session storage: your search filters are remembered while the tab stays open, so going back to the list does not wipe what you were looking for. It never leaves your device and is cleared when the tab closes.

Language is not stored in any cookie: it is read from the page address.

• Account data, for as long as the account exists. Delete the account and it goes, along with your favourites and saved searches.
• Technical logs, for the short window the hosting keeps by default for diagnostics.
• Payment records, for as long as applicable tax and accounting rules require, even after the account is closed.

To delete your account, write to soporte@ticoremates.com from the address you registered with.

Law No. 8968 gives you, over your own data, the right to access it, to correct it where it is wrong, to ask that it be deleted, and to withdraw the consent you gave.

Exercise them by writing to soporte@ticoremates.com from your account's email address. We answer within five working days.

If you believe we handled your request badly, you can take it to the Agencia de Protección de Datos de los Habitantes (PRODHAB), Costa Rica's supervisory authority.

The four providers in section 5 run servers outside Costa Rica, mainly in the United States and the European Union. Creating an account is your consent to that transfer, which is unavoidable in order to provide the service.

The service is for adults. We do not knowingly ask for or handle data belonging to minors. If we find an account belonging to one, we delete it.

This is the point that matters most on a site like this one, and it is better said plainly.

The catalogue reproduces auction notices published in the Judicial Bulletin of the Judiciary of Costa Rica. Those notices carry the names of defendants and creditors, case numbers and property details. Publishing them is not our decision: they are official publications of public access, and we show them for that same informational purpose, citing the source and the date.

TicoRemates does not cross-reference that information against other databases to build profiles of the people named, does not offer it as a background-check service, and does not sell it.

This processing sits within the regime for the Judiciary's publicly accessible databases, in particular the regulation approved by the Corte Plena in session No. 33-2024 of 29 July 2024.

If you appear in a notice published here and your situation has since changed — the debt was paid, the auction was cancelled, the case ended — write to soporte@ticoremates.com with the case number. We will check the case against the official source and update or withdraw the listing accordingly.

The site is served entirely over an encrypted connection. Passwords are stored derived, never in the clear. Database access is restricted by row-level rules, so an account can only reach its own favourites and its own searches.

That said, no system connected to the internet is invulnerable, and we cannot promise you absolute security.

If this policy changes, the date in the header changes with it. Where a change materially affects how we handle your data, we will email you before it takes effect.

soporte@ticoremates.com

TicoRemates, Costa Rica.